RescueLine
| When you need support, there's RescueLine |
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Someone throw me a rope!In deep water with a computer problem, or need to see how to do an unfamiliar process? Sometimes the best way to learn a technical procedure or fix a computer problem is to have an expert right at your keyboard. Now, with ComputAssist's RescueLine remote support, a computer expert can see exactly what you see. Better yet, he can show you step-by-step how to perform a task, or make the changes to your PC that will fix the problem and have you back up and running right away! Get help fast!Call ComputAssist first to learn about and request a RescueLine. (There is a fee for RescueLine remote assistance.) Then click on the RescueLine button to download a small program that will allow ComputAssist to remotely connect to your PC. Run this program and ComputAssist will take control of your computer to train or troubleshoot. RescueLine is intended for Windows PC support. For Mac OS X and Linux, ask for a Secure SHell connection. RescueLine works best when you have a broadband Internet connection (cable modem or DSL), but also works with dial-up! RescueLine will work through all firewalls that permit outbound connections.
Clear sailingYou are in complete control of the connection. You can cancel the session at any time. No files are permanently installed on your PC for the connection, and once you close it, it is closed for good. RescueLine is simple to use, runs only when needed, and gets you out of "deep water" NOW!RescueLine is $15 to connect, plus $15 for the first 15 minutes. Most problems can be solved within this amount of time. If you need more time, additional blocks of 15 minutes are also $15. You can see step-by-step instructions on how to use RescueLine below. Click on the browser you are using now: |
